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Welcome to AfyaDepo Platform
AfyaDepo is your trusted platform for connecting users with healthcare solutions and providing convenient access to health products. Our mission is to simplify healthcare processes, ensuring individuals and businesses can access quality medical products with ease and efficiency.

Ownership and Registration

AfyaDepo, including the domains www.afyadepo.com and www.afyadepot.co.tz, is wholly owned by AfyaSave Limited. Established in 2019, our operations are duly authorized and registered under the Tanzania Business Registration and Licensing Authority (BRELA). Our registered address is P.O. Box 100074, Dar es Salaam, Tanzania.

Disclaimer

AfyaDepo operates solely as an e-commerce platform for health products and does not provide medical advice or services. All information on our platform is for general informational purposes only and should not be considered a substitute for professional medical guidance.

Healthcare Product Purchases

AfyaDepo caters to both individual (B2C) and business (B2B) buyers:

1. Individual Buyers (B2C):
   • Browse a wide range of health products, including over-the-counter medications, medical devices, and wellness products.
   • Prescription-based products require valid prescriptions at the time of purchase.
   • Delivery is available to specified addresses, with all costs borne by the buyer.
2. Business Buyers (B2B):
   • Access bulk purchasing options with competitive pricing.
   • Benefit from procurement management services to streamline inventory and restocking processes.
   • Deliveries are arranged efficiently to business locations.

Delivery and Logistics

Products are delivered to the buyer’s specified address using reliable third-party delivery services. All delivery charges are the responsibility of the buyer and will be transparently communicated during the purchase process.

Returns and Refunds

We have a clear returns and refund policy:

• Products may be returned within a specified period if defective or unsatisfactory.
• Refunds are processed in line with our terms and conditions.

Account Security and Privacy

• AfyaDepo prioritizes user data protection through robust security measures, including encryption and optional two-factor authentication (2FA).
• User data is handled in accordance with our strict Privacy Policy and is not shared with third parties without explicit consent.
• Users can customize their data preferences and opt out of marketing communications through account settings.

Termination and Dispute Resolution

• Users may terminate their accounts at any time, following the proper verification process.
• AfyaDepo reserves the right to suspend or terminate accounts for non-compliance with terms.
• Disputes are resolved in accordance with the laws of Tanzania Mainland, with mediation encouraged as a first step.

Suppliers

Suppliers are invited to list their products on the AfyaDepo platform to expand their market reach:

• Suppliers must provide accurate product information and adhere to regulatory standards.
• Regular updates on product availability are required to ensure seamless order fulfillment.
• AfyaDepo offers marketing support to help suppliers enhance brand visibility.

General Provisions

• AfyaDepo reserves the right to modify its terms and services as necessary.
• All parties are expected to comply with applicable laws and regulations.
• For inquiries or assistance, contact us at [email protected].