MedSwit EMR
Simplify Your Clinic. Empower Your Care.
- Organize patients, records, and workflows.
- Manage appointments, billing, and reports.
- Cloud-based with secure access and backups.
Tutorials
appointments, billing, and reporting in one secure, cloud-based platform.
Built for clinics and hospitals in Africa (including Tanzania), MediSwit
reduces paperwork, improves accuracy, and helps teams deliver better care.
Available Product Formulations
- Acacia — Basic EMR, patient registration, appointments.
- Kilimanjaro — Includes billing, inventory, reporting modules.
- Serengeti — Multi-branch, integrations, SLA support.
Uses
MediSwit is used to digitize and manage clinical workflows: patient records,
visit notes, prescriptions, appointments, billing, reporting, and basic
inventory. It is especially helpful in resource-limited settings for:
- Reducing lost or fragmented patient records in outpatient clinics.
- Automating billing and insurance claims for faster payments.
- Generating clinical and operational reports for management and audits.
How to Use
- Sign up & register clinic: Create an account and enter clinic details.
- Create staff users: Add clinicians, reception, and admin accounts with roles.
- Patient intake: Register new patients with demographics and contact info.
- Daily workflow: Use appointment book, consult notes, prescribe medicines, and generate invoices.
- Reporting: Run daily/weekly/monthly reports for revenue, patient load, and stock.
- Integrations: Connect labs, pharmacies, accounting tools, or export data as needed.
- Training & support: Complete guided tutorials (see Tutorials section) before full rollout.
Side Effects (Operational Risks)
- Initial learning curve for staff not familiar with digital systems.
- Potential interruptions during poor internet connectivity or planned maintenance.
- Errors from incorrect data entry if staff are untrained.
Interactions (Integrations)
MediSwit integrates via APIs and CSV imports with laboratory systems, pharmacy
systems, accounting software (e.g., DawaSwit),
and third-party telemedicine or SMS gateways. Ensure API keys and mapping
are configured correctly to avoid sync errors.
Warnings
- Ensure compliance with local health data regulations (e.g., Tanzania laws).
- Use strong passwords and restrict user roles to minimize data exposure.
- Maintain regular backups to safeguard patient data.
- Do not rely on MediSwit as the sole source during migration — keep paper backups until validation is complete.
Summary of Important Information
| Detail | Information |
|---|---|
| Product | MediSwit Clinic Management System (Cloud) |
| Primary Use | Patient records, appointments, billing, reporting |
| Plans | Acacia, Kilimanjaro, Serengeti |
| Deployment | Cloud-based only |
| Typical Frequency | Daily clinical operations |
| Common Operational Risks | Learning curve, connectivity dependency |
| Support | Documentation, tutorials (YouTube), onboarding, paid support options |
How MediSwit Works
MediSwit uses a secure cloud-first architecture: user actions are recorded
in an encrypted database and available across authorized devices. The core
modules (Patient Registry, Appointments, Consult Notes, Prescriptions,
Billing, Inventory, and Reports) share a normalized data model to avoid
duplication. Role-based access control (RBAC) enforces data access rules.
Data exchange uses RESTful APIs and standard export formats (CSV/Excel).
Audit logs and backups support compliance and recovery.
Tutorials & Onboarding Resources
Follow these guided tutorials to onboard your team quickly. Each tutorial includes
step-by-step text, short videos on YouTube, and downloadable checklists.
- Getting Started (15–30 min) —
- Register your clinic, configure business hours, and create your first patient.
- Docs: /docs/getting-started • Video: Play
- Front Desk & Appointment Management (20 min) —
- Book, reschedule, and check-in patients; configure SMS reminders.
- Docs: /docs/appointments • Video: Play
- Clinical Notes & Prescriptions (25 min) —
- Use templates for consult notes and e-prescribe with dispensing workflows.
- Docs: /docs/clinical-notes • Video: Play
- Billing, Invoicing & Insurance (30 min) —
- Create invoices, process payments, and report revenue by service.
- Docs: /docs/billing • Video: Play
- Inventory & Stock Management (20 min) —
- Track stock, set reorder levels, and run inventory reports.
- Docs: /docs/inventory • Video: Play
- Admin & Security (20 min) —
- Configure roles, user permissions, backups, and audit logs.
- Docs: /docs/security • Video: Play
- API & Integrations (advanced) —
- API reference, example code, and integration checklists for labs and accounting.
- Docs: /docs/api • Sample: Code samples
Onboarding Checklist (downloadable):
Download checklist
Live Training & Support:
Book a live onboarding session at
/support/schedule or email
[email protected].
Contact & Further Help
For sales, deployment quotes, or technical integrations contact:
Email: [email protected]
Phone (TZ): +255 750 217 533
Specifications
| Plans | Acacia, Kilimanjaro, Serengeti |
|---|
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